Terms and Conditions
By using the site www.zigotravel.com you accept the terms & conditions presented below. These terms and conditions will apply to all website users. By making a booking you confirm that you are at least 18 years old and all details that you provide to us for the purpose of purchasing the Service from our company will be correct. You are fully responsible for any consequences resulting from your details being provided incorrectly.
Zigo Travel can change these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by the new version. The terms governing the purchase and use of any Service will be the terms in place at the time of your order.
These booking conditions cover all bookings made through our website. The travel contract is established between the Client and Zigo Travel from the time the confirmation of the booking is sent to you.
All our services are private, that means you will not travel with other tourists in the same vehicle and you will be the only beneficiary of the services.
Bookings are mandatory for all services provided by Zigo Travel. In order for a booking to be valid, the client must provide the following information: name and address to be written on the invoice; phone number at which the staff of Zigo Travel can contact them; e-mail address which you are using while traveling, the number of participants; pickup/drop off point; the date ant time for the requested booking. In the case in which the mandatory information are not correct or complete, Zigo Travel will not take under consideration the booking.
If the service we offer is stopped at the customer’s request, no refunds shall be given.
We reserve the right to refuse the carriage of any person both before and during the journey if:
- acts in any way that is prohibited by the laws
- whose behaviour is disruptive in any way and/or affects the driver safety
- is thought to be under the influence of alcohol or drugs
To eat, smoke or drinking alcoholic beverages is forbidden in the vehicles used by Zigo Travel.